Beyond Pissed at Xbox/Microsoft

Written by Randi on November 4th, 2015 at 7:21 PM

For our 8th anniversary, Andrew bought me an Xbox One. I was ecstatic. I had my last gamertag for a while and for whatever reason, I decided to change it. Had I known the following information I would not have done it.

I tried to change my gamertag back to what it was this past week. It’s my name (nickname that is), I registered it and switched off of it. I checked to see if it was available so I could switch it but I was told that it was reserved. Um, why? It’s my name and no one is using it. I jumped on chat with Xbox support and was told that when you make a gamertag and switch it, it goes into reserve for a few years. YEARS. No one can use it. What? I’m baffled. That would only be helpful to the person who originally made it so that they could go back to it. I WANT TO GO BACK TO IT but even I can’t use it. What purpose does it serve to lock a username? Had I been told, when I changed it, that I couldn’t go back to it, I would never have done it.

I can’t get my username, that I use on everything else and IS AVAILABLE, because Xbox doesn’t know what the hell they are doing. Seriously, what is the point of “reserving” it? I am so beyond pissed right now. I was willing to spend $10 to change it which is bullshit because even Twitter let’s you change it for free. Hell, give it back and I’ll pay $20. I’m angry because┬áthis is my nickname. I wanted to change it back so that I could use it alongside my YouTube and Twitch accounts. I know it’s trivial and probably the dumbest thing to be upset about but I feel like that’s the point. I can change my username on Twitter and Instagram and more and more sites are allowing you to do so. If something is available, it’s available. No one else does this bullshit “reserving”. WHAT/WHO ARE YOU RESERVING IT FOR, XBOX?!

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